Start with a free call. Only add support if you need it.
Healthcare navigation does not have to start with a big commitment. Begin with a free 10–15 minute triage call, book a single session, or choose a low-cost membership.
Choose the level of support you need
From a free triage call to active healthcare navigation and concierge support. Start where it fits and move up only if you need to.
Best for: You are not sure what kind of help you need yet.
- 15-minute triage conversation
- Problem identification
- Recommended next step
Best for: You have one specific healthcare question, bill, claim, benefits issue, care decision, or next-step problem.
- One focused navigation session
- Review of the issue
- Plain-language next steps
Best for: You want light ongoing access, education, office hours, discounted sessions, and priority access before a problem becomes urgent.
- Resource library and templates
- Monthly office hours
- Discounted sessions
- Priority booking
Important: Starter is not full-service active navigation. It is a light-access membership for education, community, office hours, discounted sessions, and priority support access.
Best for: You need active support moving through bills, claims, benefits, appointments, care decisions, or next steps.
- Active healthcare navigation
- Billing/claims organization
- Appointment preparation
- Ongoing check-ins
Best for: You are managing complex needs, caregiver coordination, post-ER or post-surgery care, ongoing claims or billing issues, or family support needs.
- Higher-touch coordination
- Complex care support
- Family caregiver support
- Provider and benefits liaison
Free Healthcare Navigation Triage Call
A short, human conversation to understand what you are dealing with and point you to the right level of support, even if that is not us.
- Share what is going on in plain language
- Learn whether hivehealth can help
- Get pointed to the right next step or resource
You tell us what is hard. We help you figure out what is next.
- 1Book a free 10–15 minute call at a time that works for you.
- 2A hivehealth guide listens, asks a few questions, and clarifies your situation.
- 3You get an honest recommendation, a one-time session, a help pack, a membership, or another resource.
One-Time Navigation Session
A single session for a specific healthcare problem. Starting at $75–$125 depending on complexity. No membership required.
Choose the session that matches your situation.
These are targeted, single-issue sessions designed to give you clarity and a plan.
Medical Bill Review Session
We review your bill, explain charges, and help you prepare questions or next steps.
Benefits / Claims Help Session
Understand a denial, work through an appeal, or make sense of your benefits and coverage.
Appointment Prep Session
Get organized before a specialist visit, procedure, or important conversation with your care team.
Caregiver Clarity Session
Talk through a caregiving question, care transition, or how to coordinate support for someone you love.
Post-Hospital Next-Step Session
A focused session to organize discharge instructions, follow-ups, medications, and home-care needs.
Starter Membership
A lightweight way to stay supported between sessions. Get resources, group access, discounted sessions, and priority booking without the cost of full concierge support.
- Resource library and editable templates
- Monthly group Q&A / office hours
- Discounted one-time navigation sessions
- Priority booking access
- Email updates with timely navigation tips
Need ongoing support? Memberships are available when one-time help is not enough.
For individuals and families who want a guide on call. Cancel or upgrade at any time.
A trusted guide for basic healthcare navigation, organization, and next-step support.
Explore Ongoing SupportFor families and caregivers managing multiple providers, bills, claims, or ongoing healthcare friction.
Explore Ongoing SupportHigher-touch coordination for complex care and ongoing layered healthcare needs.
Explore Ongoing Support| Feature | Navigate | Advocate | Concierge |
|---|---|---|---|
| Monthly navigation check-in | |||
| Billing/claims organization | |||
| Appointment preparation | |||
| Caregiver support sessions | |||
| Provider coordination | |||
| Benefits navigation | |||
| Higher-touch support | |||
| Complex care support |
Common questions
You do not have to figure healthcare out alone.
Tell us what is happening. A real hivehealth guide will help you understand the next step, organize what you have, and move forward with more clarity.