Employers

Healthcare confusion is an employee productivity problem.

hivehealth helps employers support employees and families through healthcare complexity without turning HR into a care navigation desk. Reduce productivity loss, improve benefits utilization, and give employees a human guide through bills, claims, care decisions, and caregiver strain.

Pilot pricing: $15K–$30K for a 60–90 day Employer Healthcare Navigation Pilot, then transition to PEPM, subscription, or a custom employer support model.

Colleagues joining hands together over a workplace meeting table.
The HR healthcare burden

The healthcare burden is landing on HR.

Healthcare costs are rising, employees are more confused than ever, and HR teams are being asked to do more with fewer resources. The burden shows up in benefits questions, delayed care, caregiver strain, productivity loss, employee stress, retention risk, claims escalation, and leadership pressure to control spend.

hivehealth gives employers a practical healthcare navigation layer so employees have somewhere to turn before confusion becomes crisis, cost, or escalation.

Reduce healthcare-related productivity loss

Relieve pressure on HR and people teams

Help employees understand where to go next

Support caregivers in the workforce

Improve benefits navigation and usage

Create a more human employee support experience

Through HiveSMART operating advisory, hivehealth also helps people leaders shape the systems behind benefits, intake, communication, manager enablement, and the employee support experience. Explore HiveSMART operating support.

Why employees need navigation

  • • Benefits packets they don't fully understand
  • • Bills and claims they can't resolve at work
  • • Long wait times for primary care and specialists
  • • A confusing patchwork of point solutions

Why caregivers need support

  • • Aging parents, complex family conditions, transitions
  • • Hours of coordination during the workday
  • • Quiet burnout that shows up as turnover and absenteeism
  • • No clear place inside the company to turn for help
The pilot

A 60–90 day employer healthcare navigation pilot.

Includes healthcare navigation, billing/claims support, caregiver support, care coordination, and concierge advocacy for a defined employee population.

Pilot pricing: $15K–$30K, then transition to PEPM or subscription model.

1

Defined employee/caregiver population

2

Concierge navigation intake and routing

3

Bill, claim, and benefits support

4

Care coordination and post-hospital support

5

Monthly usage and outcomes reporting

The employer problem

Healthcare friction shows up at work.

Distraction, absenteeism, manager overload, emotional exhaustion, caregiving strain, and lost productivity. Employees are often covered, but still unsupported.

A preventive support layer

A human guide before crisis.

hivehealth gives employees and caregivers a human guide for healthcare navigation, benefits questions, billing confusion, care coordination, provider access, and next-step support before problems become larger crises.

Especially relevant for workforce-heavy organizations

Restaurants, hospitality, multi-unit operators, healthcare, and nonprofits.

hivehealth is especially relevant for restaurant groups, franchise systems, hospitality employers, multi-unit operators, healthcare organizations, nonprofits, and other workforce-heavy teams where employees need practical support that is easy to access.

Workforce Navigation Pilot

A focused pilot for employers who want to test human-led healthcare navigation and whole-person support for a defined employee population.

  • Employee navigation support
  • Billing and claims help
  • Benefits navigation
  • Caregiver support
  • Resource connection
  • Mental health navigation without replacing therapy
  • Crisis escalation pathways where appropriate
  • Usage and issue-category reporting
  • Workforce impact insights
Outcomes you can track

Make the human ROI visible.

Hours of employee time recovered

Benefits usage lift

Caregiver participation and retention

HR workload reduction

FAQ

Common questions

HR cannot carry the healthcare burden alone.

Start with an employer triage call. We will look at where healthcare complexity is creating the most burden for your people, your HR team, and your business.